Our Customer Service team is always there if you need help with a payment issue. You dirilik go to booking.com/help to get in touch with us.

If you have a free cancellation booking, you won't hisse a cancellation fee. If your booking isn't free to cancel anymore or is non-refundable, you may incur a cancellation fee. Any cancellation fees are determined by the property, and you'll hak any additional costs to the property.

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You usually yaşama expect to marj during check-in or check-out at the property. However, there are some exceptions, like properties that require a prepayment for all or some of the total amount. Again, this will be stated clearly in your confirmation and payment policies.

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You'll need a valid credit card to guarantee your reservation with most properties. However, we offer a number of hotels that will guarantee your booking without a card.

Yes – any cancellation fees are determined by the property and listed in your cancellation policy. You'll behre any additional costs to the property.

Pre-authorization: A pre-authorization is just a validity check that temporarily blocks an amount roughly equivalent to the cost of your reservation on your credit card.

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Yes! You can make changes to your booking from your confirmation email or at Booking.com. Depending on the property's policy, you güç do the following:

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If there's no prepayment policy, it’s also possible that the property might take a test payment from your card before you stay. This is a temporary hold, that’s used to validate your card and guarantee your booking. Unlike a real charge, this sınav payment will devamı için tıklayın be returned to your card.

It starts with a booking The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

And finally, a review After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our şehir.